Online payment of condominium fees: practical guide

Online payment of condominium fees is no longer a luxury, it's a necessity. According to our data, condominiums that offer online payment reduce their unpaid bills by 60%.

The advantages are multiple: for the resident, it's the convenience of paying from their phone 24/7. For the syndic, it's the end of checks, cash, and manual reconciliations.

To accept card payments you need property management software that supports them and a contract with a payment provider (CMI or another). With SyndicHubs, bank transfer with a unique reference per charge is already available; card payment is coming soon.

Security is an essential point. Make sure the solution uses SSL encryption, is PCI-DSS compliant, and offers 3D Secure authentication for card payments.

Automatic tracking is one of the biggest advantages: each payment is automatically associated with the resident and the corresponding fee. The syndic sees in real time who has paid.

Tip: during implementation, support your residents. Send a simple guide, organize a demonstration if necessary, and reassure them about the security of the system.