Incident tracking

Handle incidents without losing a single one

Residents report, you prioritise and follow up: every incident has a status and a history.

Reports with photos

Residents describe the problem from their phone and attach photos; they can also report an insurance claim.

AI triage

The assistant suggests a category and urgency level so you deal with what matters first.

Clear statuses

Open, in progress, resolved: you move each incident forward and the resident follows it from their space.

History

Every status change is dated and kept, so you know who did what and when.

Why choose SyndicHubs?

No more incidents lost in chat threads
Photos attached to the report
Priorities suggested automatically
Progress visible to the resident

FAQ

Is the resident kept informed?+
They see the current status of their reports in their space.
Can we discuss an incident in the app?+
Not yet: an incident has a description, photos and a status history. Per-incident messaging is being considered.
Are photos protected?+
Yes: only members of the building can see them.

Ready to start?

Create your account for free and discover all the features of SyndicHubs.

    Incident tracking | SyndicHubs